In life, as in business and art, we ask ourselves a lot of questions. It’s too bad we rarely ask the right ones.
When most of us hit a challenge, we’re tempted to ask, “What should I do?” We succumb to a flurry of list-making or call for a brainstorm session. Ideas quickly cover the page; voices echo a cacophony of opinions. At the end of the day, we’re left with far more confusion than answers.
Problem-solving doesn’t have to be a shot in the dark. But it will be, until we stop asking “What should I do?” and start asking “Why am I doing this?” The latter question calls us not to list-making or to GoToMeeting, but to gather our thoughts and diagnose, rather than describe, our pain.
By identifying the root, we deal with the fruit. The answer will soon be clear . . . because we asked the right questions.